Course Terms and Conditions

Deadlines and Course Refunds

• Deadlines: To ensure we can budget and pay rents on the many rooms to accommodate our courses we may have deadlines for bookings
• Refunds: For our annual conferences, there will be specific cancellation and refund policies on the course page itself. For courses priced under $50 we will refund the full amount of the course fee if the cancellation is made up to 7 days before the course commencement date. 

Transportation Arrangements 

• We can suggest options for you, but getting to and from course locations is your responsibility.
• We will facilitate ride sharing arrangements amongst participants if possible.

Hotel Bookings 

• Are made directly by course participants with the hotel using the Group Booking Arrangements made by Learning Experiences. Names of registered participants will be provided to the hotel and the booking reference number will be provided to registered participants
• A one night deposit will be required by the hotel no later than six weeks before the course dates. 
• Refunds will be subject to hotel policies, but Learning Experiences will attempt to find alternative course participants so that deposits can be refunded where a registrant cancels.

Theatre Bookings

• Reservations will be made directly with Shaw using the Group Booking Arrangements made by Learning Experiences. Names of registered participants will be provided to Shaw and the booking reference number will be provided to registered participants
• Deposits are made as and when required by the Shaw Festival. 
• Refunds are subject to Shaw Festival policies, but Learning Experiences will attempt to find alternative course participants so that deposits can be refunded where a registrant cancels.

Cancellation by Learning Experiences

• For courses priced under $50, participants will obtain a full refund
• For Niagara-on-the-Lake courses, in the unlikely event that Learning Experiences cancels a course due to the unavoidable indisposition of the moderator, course participants will obtain a refund of the portion of their fee representing the preparation of course materials and other course administration costs. Participants will be able to use or cancel their hotel booking (if prior to the cancellation deadline). Theatre tickets booked for the participant will be provided to the participant for their use.  

Acceptance of Enrolments

• Learning Experiences reserves the right, at its discretion, to refuse an enrolment and provide a refund for any fee paid
• All enrolments paid by cheque will be effective when the cheque is received